IT Managed Services – Engineer Jobs Board

IT Managed Services – Engineer at Fusion Managed IT

Job ID:  542
Posted On:  Thursday, September 19, 2019
Closing On:  Thursday, October 31, 2019
Job Listing Views:  52
Type of Job:  Full Time
Job Location:  Greenville, SC
Education Required:  High School Diploma Required
Pay Rate:  Not Specified
Job Description: 

The Managed Services Engineer requires a self-starter responsible for level 2 and level 3 support of our customer’s networks and systems, in a managed services environment. This individual will be responsible for designing, troubleshooting, maintaining and supporting all aspects of a customer’s networks and systems. The engineer should be a fast problem solver, quick learner, and should feel comfortable with adapting to new complex technologies. This individual will be required to maintain proper documentation of the network and system landscape for each customer’s site. The engineer must have good communication skills, be positive, and have at least 3 to 5 years of experience, ideally, in customer-facing environments ranging from 10-100+ users.


  • Minimum 3+ years of experience
  • Strong sense of ownership
  • Customer-focused/service minded
  • High integrity
  • Excellent communication skills
  • Business professionalism
  • Able to remain organized while multi-tasking
  • Solid understanding of networking concepts (such as DNS, TCP/IP, DHCP, file and print services, etc.)
  • Strong troubleshooting skills related to network and server hardware and software
  • Solid understanding of routers switches and firewalls
  • Experience supporting both PC and Mac environments (XP, Vista, Windows 7, Windows 10)
  • Experience supporting MS Office 365
  • Solid understanding of LAN administration tasks (e.g., user administration, back-ups, etc.)
  • Experience supporting Windows Server versions 2008/2012/2016 and Active Directory
  • Base level knowledge about virtualized environments (VMware, Hyper-V, etc.)
  • Experience with backup and disaster recovery solutions
  • Experience with SonicWALL products a plus
  • Experience working in a managed IT services environment is a plus


  • A+ or equivalent experience required
  • Network+ or equivalent experience required
  • MCP, MCSA, MCITP, MCSE or equivalent work experience desired but not required
  • High School Diploma Required
  • IT-related Associates or Bachelor’s degree desired but will take equivalent experience in lieu of a degree
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Employer is EEO:  This company is an Equal Opportunity Employer. Students and alumni will be accepted and assigned to job opportunities and otherwise treated without regard to race, color, religion, national origin, sex, marital status, sexual orientation, veteran status or disability, as well as other classifications protected by applicable state or local laws.

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