Help Desk Technician Jobs Board

Help Desk Technician at DOM360

Job ID:  502
Posted On:  Thursday, December 20, 2018
Closing On:  Thursday, January 31, 2019
Job Listing Views:  68
Type of Job:  Full Time
Job Location:  DOM360
Education Required:  Not Specified
Pay Rate:  Not Specified
Job Description: 

OVERALL OBJECTIVE:

The Help Desk Technician performs a variety of maintenance, software installation, end-user support and training to ensure end-user workstations and systems meet company and user requirements.

 

RESPONSIBILITIES:

 

  • Provides overall support for DOM360 end users to best utilize IT tools

  • Maintains, analyzes, troubleshoots and repairs computer systems, hardware and computer peripherals

  • Documents, maintains, upgrades or replaces hardware and software systems

  • Supports and maintains user account information including rights, security and systems groups

  • Operates the DOM360 IT Helpdesk

  • Setup computers and peripherals for use by DOM360 employees

  • Troubleshoots and resolve computer and peripheral issues for local and remote users

  • Troubleshoots and resolve wireless device issues

  • Trains new users on proper usage of IT equipment and systems

  • Projects as assigned

  • Maintains positive working relationships with all levels of employees

  • Promote and personally observe safety and security procedures, using materials and equipment properly

  • Performs responsibilities in accordance with all company standard, policies and procedures

  • Maintains confidentiality with regard to the information being processed, stored or accessed by end users

  • Set up new hires in systems and ensure departing employees are timely removed from access and assigned equipment is returned to The Company.

  • Ensure all Company

  • Other duties as assigned

Company Website:  http://dom360.com
Where To Apply: 

Send cover letter and resume to the email address below.

Employer is EEO:  This company is an Equal Opportunity Employer. Students and alumni will be accepted and assigned to job opportunities and otherwise treated without regard to race, color, religion, national origin, sex, marital status, sexual orientation, veteran status or disability, as well as other classifications protected by applicable state or local laws.
For More Information: Thomas Ballard    Email:  tballard@dom360.com

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